N A S H M I C S

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Locations
  • English
  • Bangla
  • Hindi
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Navigating challenges, delivering solutions, NashmiCS BPO is your global support partner.

Service Beyond Expectations—Nashmi BPO.

Helping businesses grow, one conversation at a time. Outsource with NashmiCs BPO.

Empowering Businesses Through Exceptional Customer Service.

Navigating challenges, delivering solutions, NashmiCS BPO is your global support partner.

Service Beyond Expectations—Nashmi BPO.

Helping businesses grow, one conversation at a time. Outsource with NashmiCs BPO.

Empowering Businesses Through Exceptional Customer Service.

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NashmiCS

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Our Expertise Areas

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Content Moderation

In today’s dynamic digital landscape, maintaining a safe, respectful, and engaging.

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Training Services

At NashmiCS, we recognize that continuous learning and professional development.

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Human Resource Outsourcing (HRO)

Managing Human Resources can be both time-consuming.

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Call Center Seat Rental

For businesses looking to grow their operations without the hassle and cost of building.

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Inbound and Outbound Calls

At NashmiCS, we specialize in delivering superior call services.

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Chat Support & Email Services

In today’s fast-paced digital world, providing quick, seamless support.

read More
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Content Moderation

In today’s dynamic digital landscape, maintaining a safe, respectful, and engaging.

read More
service-img
img
img

Training Services

At NashmiCS, we recognize that continuous learning and professional development.

read More
service-img
img
img

Human Resource Outsourcing (HRO)

Managing Human Resources can be both time-consuming.

read More
service-img
img
img

Call Center Seat Rental

For businesses looking to grow their operations without the hassle and cost of building.

read More
service-img
img
img

Inbound and Outbound Calls

At NashmiCS, we specialize in delivering superior call services.

read More
service-img
img
img

Chat Support & Email Services

In today’s fast-paced digital world, providing quick, seamless support.

read More
service-img
img
img

Content Moderation

In today’s dynamic digital landscape, maintaining a safe, respectful, and engaging.

read More
service-img
img
img

Training Services

At NashmiCS, we recognize that continuous learning and professional development.

read More
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Our Expertise Areas

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Standard Work Process

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Assessment of Needs

The first step is assessing which business processes can be outsourced. These processes are typically repetitive, time-consuming, and can be performed more cost-effectively by an external provider. Examples include customer service, data entry, and payroll processing.

Selecting a BPO Partner

Once the processes are identified, the company selects a BPO provider based on criteria such as expertise, technology, cost, and the ability to scale services. The selection process includes negotiations on service-level agreements (SLAs), which set performance standards.

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Monitoring & Reporting

Regular monitoring ensures that the BPO services meet the agreed-upon quality standards. BPO providers often provide detailed reports on key metrics like response times, customer satisfaction, and issue resolution rates to measure performance.

Continuous Improvement

Leading BPO providers offer value-added services, like continuous process improvement, leveraging data analytics, AI, and automation to streamline operations further, reduce costs, and improve customer satisfaction.

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People Who Already Love Us