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nashmi customer service

NASHMI CALL CENTER

Nashmi is a leading outsourced call center service provider. And with our shared agent pool, your outsourcing costs are minimal.
Give your customers 24/7 call center services with access to sales and service assistance without the hassle of long hold times or inexperienced operators.
We’ll work with you to establish the perfect call center script so callers will think they’re speaking to your business, not a call center.

customer service

Deliver a first rate customer experience by communicating with your customers on their preferred channel.
With call center services including managed live chat,
email response, and text response you can deliver the multi-channel accessibility consumers need, with the high quality care they’ll appreciate.

Our inbound & outbound virtual call center agent programs combine customer service excellence with personalized training,
ensuring that your brand and culture will be represented the way you envision.
A targeted hiring approach based on your requirements gives you total control over customer communication.

Connect with customers on any channel

Nashmi is
Jordan based call center
outsourcing experts

Nashmi is a leading outsourced call center service provider. And with our shared agent pool, your outsourcing costs are minimal.

HAPPY CUSTOMERS AMAZING BUSINESS

HAPPY CUSTOMERSAMAZING BUSINESS

Support solutions to help any size business

Essential Features Your Business Needs

24 hours service
never miss a sale

24 hours service

Process orders directly
Inbound Call Center Solutions

Process orders directly

Your trusted call center
24H order entry & sales management

Your trusted call center

Secure order processing
24 hour helpdesk outsourcing

Secure order processing

never miss a sale

24 hours service

Nashmi is available 24 hours a day, 7 days a week, 365 days a year. With our Jordan based call centers backing up your business, you’re never closed which means you never have to miss another sale. We’re available to retailers who want to unload 100% of their order processing, and others who only want to use Nashmi after hours or on weekends.

24 Hour order entry and sales management

Process orders directly

When you outsource to a call center, it’s crucial that the transition from your company to the contact center is as seamless as possible to ensure 100% customer satisfaction.
Our call center software is able to process orders directly, or it can accommodate going out to your own site to process orders there. In addition, our agents can screen callers based on the reason for the call, and handle accordingly.

24 Hour order entry and sales management

Your trusted call center

Orders are the cornerstone of your business. Without them, profits don’t exist, and when profits don’t exist, you can kiss your business goodbye. That’s why you need an order taking call center. You need fast, efficient agents who are trained on your brand and culture, and know how to facilitate sales. If you’re looking for consistent, accurate orders, look to SAS as your trusted call center outsourcing company.

Affordable 24 hour helpdesk outsourcing

Secure order processing

What’s more valuable than turning a profit? Protecting customers’ personal and financial information. We can enter orders into your system via web integration, and no third party means never having to worry about sensitive details falling into the wrong hands. Our flexibility means you don’t have to learn a new system, import files into your current system, or wait for orders to be queued and processed.