Live Chat
Live chat customer service is the fastest, easiest way to answer consumers’ questions and keep them surfing your site. If you can’t be in front of your chat software 24/7, we can
NASHMI CALL CENTER
Nashmi is a leading outsourced call center service provider. And with our shared agent pool, your outsourcing costs are minimal.
Give your customers 24/7 call center services with access to sales and service assistance without the hassle of long hold times or inexperienced operators.
We’ll work with you to establish the perfect call center script so callers will think they’re speaking to your business, not a call center.
Deliver a first rate customer experience by communicating with your customers on their preferred channel.
With call center services including managed live chat,
email response, and text response you can deliver the multi-channel accessibility consumers need, with the high quality care they’ll appreciate.
Our inbound & outbound virtual call center agent programs combine customer service excellence with personalized training,
ensuring that your brand and culture will be represented the way you envision.
A targeted hiring approach based on your requirements gives you total control over customer communication.
Connect with customers on any channel
Nashmi is
Jordan based call center outsourcing experts
Nashmi is a leading outsourced call center service provider. And with our shared agent pool, your outsourcing costs are minimal.
HAPPY CUSTOMERS AMAZING BUSINESS
HAPPY CUSTOMERSAMAZING BUSINESS
Training
An efficiently trained staff is the wheel that keeps your business moving; and we understand there is no substitute or corner-cutting for contact center staff training.
Inbound
The inbound section of the customer service department would consist of the customer/ client contacting the company. The person on the other end of the interaction would be the agent representing the company.
Outbound
The outbound section of the customer service department revolves around the agent contacting the client on behalf of the company. This is usually for the purposes of sales where that client would fall into the targeted audience.
Consulting
Nashmi provides call center consulting to improve your operational performance and provide a superior customer experience. We are experts in creating and implementing straightforward and practical solutions to improve your operational performance.
Content Moderation
A content moderator is responsible for user-generated content submitted to an online platform. The content moderator’s job is to make sure that items are placed in the right category, are free from scams, doesn’t include any illegal items, and much more.
Social Media
The social media agents are responsible for responding to any inquiries that are sent by the customers on any of our social media platforms. Furthermore, they are responsible for the campaigns whether it was offers, sales, etc.
never miss a sale
24 hours service
Inbound Call Center Solutions
Process orders directly
24H order entry & sales management
Your trusted call center
24 hour helpdesk outsourcing