TURN ONLINE TRAFFIC INTO SALES
Live Chat Outsourcing
Live chat customer service is the fastest, easiest way to answer consumers’ questions and keep them surfing your site. If you can’t be in front of your chat software 24/7, we can. If you want to open up live chat as a customer service channel, we can help. Outsourcing your chat support to Nashmi reduces shopping cart abandonment, increases sales, and leads to higher customer satisfaction ratings. What’s not to love?
NEVER LEAVE YOUR CUSTOMERS WAITING FOR ANSWERS
Connect with customers on any channel
Deliver a first rate customer experience by communicating with your customers on live chat,
email response, and text response. you can deliver the multi-channel accessibility consumers need, with the high quality care they’ll appreciate.
24/7 chat outsourcing
Nashmi is the ultimate customer contact tool. We are able to manage your phone, chat, email, and even text messages when you’re unavailable.
Live customer support has no equal when it comes to maximizing profits. And, your customers will love you for it!
Build better customer relationships
Add another customer service channel
While live phone support is the keystone component of any solid customer service strategy, live chat is crucial for a fully comprehensive sales and customer service plan. Live web chat gives your web visitors instant customer service while they’re on your website or using your web based software. Great customer service means making yourself available on the communication channels customers prefer, and that means offering web chat.
increase customer satisfaction and free up staff
Text Customer Support
Most consumers are texting all day long. They love the ease of communications and the instant results. However, most businesses are not setup to receive texts or don’t have the team in place to provide instant text customer support. Nashmi are ready to help you to get a great text customer service and to manage the process toincrease customer satisfaction.
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