Nashmi is the ultimate customer contact tool
INBOUND SERVICE
The inbound section of the customer service department would consist of the customer/ client contacting the company. The person on the other end of the interaction would be the agent representing the company. This form of communication would comprise of calls or chats on social media or emails. The customer would usually be contacting the firm to inquire about prices or specific services provided by the company, or to complain about a matter or service. The agent would be faced with such inquiries either through phone calls or on the website or social media platforms.
24/7 LIVE CUSTOMER EXPERIENCES
Inbound Call Center Services
Our inbound outsourcing services allows your business to be there for your customers 24/7/365. When customers reach out, they expect a response. If it’s a telephone call, live chat, text, or email – when they contact you, they need you. If you can’t be there, we can. We provide businesses of all sizes scalable, inbound call center services at extremely affordable prices.
